In the event of illness, accident, or quarantine, the insurance company may reimburse the cost of any unused ski pass days.
You can find your policy number in the Insurance section of your confirmation email. The policy number is displayed in the following format: 24h.xx.xxxxx.
For more information on how to file a claim with Snowcare, please click here.
To contact the insurance company, please call the dedicated Mountain Assistance helpline:
+39 02 20564 441.
The helpline is available 7 days a week until the end of the ski season.